Help needed to stop blowing fuses

Kris said:
IMO, this info should be some sort of sticky note or part of FAQ, so that in the future everyone can easily determine whether a transformer received with the kit is the correct one or not... Just my 2 cents.

Nice idea.
 
OK, now you guys see where I was headed. I have to base these troubleshooting procedures upon what I have found to be the most likely scenario. Here it was that you had a 120V transformer, as that was in my experience far more likely than a miswired one.

What I have found is that it is often more expeditious to start with the user collecting data in a  methodical fashion rather than offering three or four guesses as to what may be wrong. I have lead folks down a twisted path and created frustration at times when I have thrown too many possible scenarios into the mix.

Our apologies on the mix-up, and we will send the proper transformer.
 
Kris said:
IMO, this info should be some sort of sticky note or part of FAQ, so that in the future everyone can easily determine whether a transformer received with the kit is the correct one or not... Just my 2 cents.

This is less than a 1 in 1000 situation, and as we rewrite manual, we tend to put a section in about measuring AC voltages once the transformer primary is connected.

The number of posts, however, about whether there is something wrong with a 120V PT-7 with a primary that isn't exactly 10 Ohms would come up a lot and provoke unnecessary hysteria.
 
Caucasian Blackplate said:
and as we rewrite manual, we tend to put a section in about measuring AC voltages once the transformer primary is connected.

brilliant idea  :)
 
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