Wrong crack transformer

[juloc]

I did a faulty order and got a 240 V transformer instead of the 120 V I really need (I suppose I checked the 240 V cell by mistake). I noticed this when the kit was assembled and voltage measures were too low. The amp is working but volume is too low. What can I do? Should I use a step-up converter (120 to 240) or is it better to install the right transformer. I emailed to parts@bottlehead.com asking for the 120 V transformer but my messages were rejected.

Thanks for your help

 

[Grainger49]

Bottlehead has the spam filter set pretty tight.  Give them a call.  The number is on this page:

http://www.bottlehead.com/contu/cntu.html

 

[Paul Birkeland]

You can purchase a replacement 120V transformer from us, just give us a ring. 

-PB