NEW WEBSITE COMING!

Just FYI,  that was one final reboot, out for 3 minutes, I think you guys should be all set now, and I will leave you alone. Cheers...
 
The log-in issue I was having seems better - don't have 3 or 4 log-in attempts before it accepts, at least now it logs-in first time.
Still doesn't keep me logged-in however, if I navigate away from the site I have to log-in each visit.

Plus now, the 'show unread post since last visit' doesn't work (it did before yesterday), just shows 'no new posts' even though there are new posts.
 
Chris65 said:
The log-in issue I was having seems better - don't have 3 or 4 log-in attempts before it accepts, at least now it logs-in first time.
Still doesn't keep me logged-in however, if I navigate away from the site I have to log-in each visit.

Plus now, the 'show unread post since last visit' doesn't work (it did before yesterday), just shows 'no new posts' even though there are new posts.


Sounds more like your mac/safari problem than BH website itself. Did you try to clean cookies, history, etc.?
 
I haven't used a Mac in years, do they still have that Keychain thingy that stores commonly used passwords?  If so delete any reference to Bottlehead, then clear cookies as above and try again.
 
Hello! I have a problem logging in to BH-s main site. It says to me that "Entered credentials are wrong", but they are 100% correct. And when I press lost password link and then enter my e-mail address there, then it says that " There is no user registered with that e-mail address". And the email address is also 100% correct. So basically my account has disappeared? Does that affect my order which I made last week?
 
Kris said:
Sounds more like your mac/safari problem than BH website itself. Did you try to clean cookies, history, etc.?

Yeap, done all that stuff. Seems a little better now. Was all fine with the old site, just a few (minor) issues with the new.

mcandmar said:
I haven't used a Mac in years, do they still have that Keychain thingy that stores commonly used passwords?  If so delete any reference to Bottlehead, then clear cookies as above and try again.

They do, but as above cleared all the stored passwords, cookies etc.

Thanks for the suggestions.
 
Klots said:
Hello! I have a problem logging in to BH-s main site. It says to me that "Entered credentials are wrong", but they are 100% correct. And when I press lost password link and then enter my e-mail address there, then it says that " There is no user registered with that e-mail address". And the email address is also 100% correct. So basically my account has disappeared? Does that affect my order which I made last week?

We did get your order. I think a few new orders and regsitrations did not carry over in the last host change but we copied all of those orders over from the old server beforehand and they are in the production queue. It is possible that you will need to re-register when you order next time.
 
Doc B. said:
Klots said:
Hello! I have a problem logging in to BH-s main site. It says to me that "Entered credentials are wrong", but they are 100% correct. And when I press lost password link and then enter my e-mail address there, then it says that " There is no user registered with that e-mail address". And the email address is also 100% correct. So basically my account has disappeared? Does that affect my order which I made last week?

We did get your order. I think a few new orders and regsitrations did not carry over in the last host change but we copied all of those orders over from the old server beforehand and they are in the production queue. It is possible that you will need to re-register when you order next time.

Thanks Doc!
 
I think some things must have been fixed since the most recent outage.
My issues with Firefox's saved passwords not working now appear to be resolved.
Good work guys!
 
I am still having troubles with login in Chrome and Firefox. My go-to approach was to load the site and then read threads that came up since my last visit...that of course does not work at all anymore, not from home, not from work...I wish we could go back to the old forum, this new site has "improved" the fun away... loads of pictures are gone...I wonder if there was a test run on maybe a sub-category of the forum before making this jump into the empty pool... :P I sincerely wish that these bugs are going to be ironed out soon.... :( Good luck to us! Falko
 
Hi Doc,

Yes, I did that. For whatever reason, Chrome would not remember the password. It works for other sites, and Bottlehead is not flagged in the settings as a site where a password should not be stored.

Falko
 
That is strange as I am using Chrome but I am not having the same problem. I do have to hit the login button when I first go to the forum page, but my username and password are already loaded in their respective fields, and when I log in I can go right to my unread posts, no problem.

Is anyone else experiencing this issue, and has anyone who experienced it figured out what is causing it?
 
No issues with staying logged in on my Chrome/Android tablet.  Did have to re-log in when the new site was launched, but not since.

Cheers,
Geary
 
With Firefox, I never have to log in. But it still won't give me "unread posts since last visit" - I have to get all unread posts, and check the dates.
 
I would guess that unless we see some significant pattern here that the problems are most likely caused by some settings in the browser itself. The usual things to try might be in order - clearing cookies, clearing history, etc. Ccleaner can do a nice job of clearing up old cookies and history.
 
Paul Joppa said:
With Firefox, I never have to log in. But it still won't give me "unread posts since last visit" - I have to get all unread posts, and check the dates.

Have you tried clicking "Mark All Messages Read" to reset the timestamps on all threads (since the site was upgraded)?  You may need to have a clean start.

Firefox displays the unread posts fine for me.  I have the following URL saved in a bookmark - it goes straight in:

          http://bottlehead.com/smf/index.php?action=unread
 
Back
Top