We have received other Smash orders, so I'm not sure what might be the problem. I can see your order in our database, so it may have gone through OK. I will ask our IT guy to look at it.
Dave, Eileen will be contacting you. The order goes through a PCI compliant service that is extra secure and because of that it's outside of our administration. For some reason it seems to have hiccuped on a couple orders yesterday. Eileen will get your order taken care of.