I measured a handful of the nylon washers. Most are just over 5 mm. The largest I measured was 5.19 mm. The average sized washers dropped straight into the holes of 15 different PT-3 transformers. The larger ones required some effort to push in (I carefully lined them up to the hole and pushed with my thumb), but they do fit into the holes.
Due to the difficulties measuring inner diameters, I inserted a drill bit and measured its outer diameter. This bit still has a fair amount of play. I would guess the hole is still a fair amount larger than the measurement, but this definitely confirms the anecdotal data of how the washers fit into the holes.
To have an internal diameter diameter of 5mm and an outer diameter of 7mm, the walls would have to be 1mm thick. I measured between 0.36mm and 0.52mm in my samples. It's hard to get a sense of scale from the way your pictures were shot, but the wall thickness does not appear to be one-fifth the internal diameter. It's also hard to get a sense of how close in size the washer is to the hole shown as in both your pictures the washer is closer to the lens than the hole. Can you post a pic of how the washers actually seat in the holes?
We can send you replacement washers, but we would need to know who you are (see: http://www.bottlehead.com/smf/index.php/topic,3.0.html )